3 x Senior Functional Consultant – Dynamics 365 CE (Sales)

Lokation: København

Introduction & Summary We are actively seeking highly skilled Senior Functional Consultants with expertise in Dynamics 365 Customer Engagement (Sales). Successful candidates will possess extensive hands-on experience in CRM solutions and a robust understanding of business processes, data strategies, and user adoption. The role involves driving CRM development in collaboration with our clients teams, ensuring strong technical execution and effective stakeholder engagement. Main Responsibilities The consultants will be responsible for the configuration, customization, and development of CRM solutions. Core duties include: Designing and configuring D365 Sales for lead and opportunity management. Creating functional specifications, data mapping, and configuration documentation. Collaborating with technical teams for tailored solutions and integrations. Providing user training and UAT support. Aligning D365 CE capabilities with Microsoft 365 and Azure services. Key Requirements Strong understanding of core CRM concepts: business process flows, security roles, and data strategy. Hands-on experience with Power Platform (Power Apps, Power Automate). Able to lead client-facing workshops and support end-to-end project delivery. Excellent communication skills in English and a consultative engagement approach. Nice to Have Experience integrating Dynamics 365 CE with third-party systems. Familiarity with AI features in D365. Understanding of Dataverse, Azure Logic Apps, or Power BI. Experience in financial services or retail banking sectors. Other Details Work location is hybrid if located near a our clients office in Aarhus or Copenhagen The project is expected to start as soon as possible and run until the end of August 2026.

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