Microsoft Dynamics 365 Business Analyst (BA) – Senior Level

Lokation: København

Senior Business Analyst We are seeking a highly skilled and experienced Senior Microsoft Dynamics 365 Business Analyst (BA). This role demands strong expertise in business analysis to effectively translate technical service needs into actionable delivery scopes. Key Responsibilities: Lead discovery sessions with Technical Service and Customer Excellence teams. Document end-to-end business processes, acceptance criteria, and user stories. Shape MVP scope and ensure alignment with strategic goals. Analyse cross-market differences and drive process harmonization. Support UAT planning, scenario creation, and execution. Act as a bridge between business needs and technical design. Demonstrate a strong understanding of customer service processes. Manage senior-level stakeholders effectively. Exhibit deep Microsoft Dynamics 365 knowledge. Key Requirements: Proven experience in Microsoft Dynamics CRM / Customer Service transformation, particularly in multi-market environments. Minimum 5+ years of experience in CRM/Customer Service domains. Strong workshop facilitation skills with demonstrated success in global organizations. A senior-level profile with strong stakeholder management and facilitation skills. Nice to Have: Background in working with global organizations. Experience with diverse market requirements and challenges. Practical info: 3-4 days onsite in Greater Copenhagen 100% allocation Duration: ASAP - 28.02.2027

  • Forside
  • Emagine
  • Microsoft Dynamics 365 Business Analyst (BA) – Senior Level

Andre jobs fra Emagine

Emagine
København

1 x Senior Change Manager – Microsoft Dynamics 365 (CRM)

Role Overview We are seeking a Senior Change Manager to support a major transformation initiative within Technical Service delivery for our client. The role focuses on driving business readiness, user adoption, and value realization as part of a Microsoft Dynamics 365 (CRM) implementation across multiple markets. You will play a key role in ensuring successful organizational change by engaging stakeholders, facilitating workshops, and supporting the transition to new CRM and Customer Service processes. Main Responsibilities Lead change management activities to support the rollout of Microsoft Dynamics 365 (CRM), particularly within Customer Service domains Drive business readiness, ensuring stakeholders are prepared for process and system changes Develop and execute change strategies, communication plans, and adoption frameworks Facilitate workshops, training sessions, and stakeholder alignment meetings Collaborate closely with delivery teams, business stakeholders, and technical experts Support global and multi-market transformation initiatives Monitor adoption metrics and ensure value realization from the CRM implementation Key Requirements Minimum 5+ years of experience in CRM and/or Customer Service transformation Proven experience as a Change Manager in Microsoft Dynamics 365 (CRM) implementations Strong stakeholder management and engagement skills across all organizational levels Excellent workshop facilitation and communication skills Experience working in global organizations and multi-market environments Ability to operate in complex transformation programs and cross-functional teams Nice to Have Senior-level or strong mid-to-senior professional with a structured and proactive approach Demonstrated ability to drive adoption and behavioral change Strong interpersonal skills with the ability to influence and build trust Experience in Technical Service or similar operational environments is an advantage Other Details Location: Greater Copenhagen, Denmark (Onsite 3–4 days/week, remainder remote) Start Date: No later than June 1, 2026 Duration: Until February 28, 2027 (with possible extension) Workload: Full-time

Emagine
København

Senior Python Backend Developer

Summary: We are seeking a highly skilled Senior Backend Developer with extensive experience in Python, SQLAlchemy, and PostgreSQL. The ideal candidate possesses a deep understanding of modern programming practices and has a proven track record in building reliable backend systems. You will be responsible for maintaining legacy code while developing new solutions, optimizing database interactions, and ensuring high performance and reliability in production environments. Main Responsibilities: Maintain and enhance existing Python systems and codebases. Build and optimize production REST APIs using FastAPI. Oversee database schema design and migration processes. Implement testing strategies to ensure code quality and performance. Refactor legacy applications for improved architecture. Manage infrastructure using Terraform and Docker. Implement CI/CD processes using GitHub Actions. Collaborate with cross-functional teams to ensure alignment with business goals. Key Requirements: Extensive experience with Python and modern features (e.g., async/await, decorators). Hands-on experience with SQLAlchemy 2.0 and PostgreSQL. Strong understanding of RDBMS fundamentals and schema migration. Experience with FastAPI and building production-level APIs. Familiarity with AWS services relevant to application deployment. Proficiency with Terraform for infrastructure management. Testing experience using pytest and implementation of BDD. Knowledge of Domain-Driven Design principles. Experience with CI/CD workflows using GitHub Actions. Nice to Have: Background in Operations Research or Mathematical Optimization. Experience working within regulated industries such as pharmaceutical or medical devices. Start: May 2026 End: End of 2026 Location: Ballerup

Emagine
København

IT Analyst (business, tax, and banking)

emagine is looking for an IT analyst who will play a vital role in analyzing and documenting business, tax, and regulatory requirements for a client in the banking industry. This position demands a strong background as an IT Analyst or Technical Business Analyst, especially in financial services or regulated industries. The ideal candidate will possess a deep understanding of system integrations and a proven ability to articulate clear IT deliverables for modern ESP-based platforms. Main Responsibilities Analyze and document business, tax, and regulatory requirements for investment products Translate requirements into clear IT deliverables like features, user stories, and acceptance criteria Ensure consistency and traceability of requirements across solutions Work collaboratively with Product Owners, solution architects, and development teams Analyze data needs across the product lifecycle including accounts and transactions Support alignment with Nordic data platforms and reporting accuracy Contribute to solution documentation for ESP-based architectures Assist in transitioning from legacy systems to modern ESP platforms. Key Requirements Proven experience as an IT Analyst or Technical Business Analyst Experience within financial services and regulated industries Experience with complex solutions across multiple countries or markets Solid understanding of system integrations, APIs, and data flows in modern platform or microservice‑based environments (ESP) Comfortable collaborating with solution architects and development teams Analytical, structured, and detail-oriented mindset Strong communication skills in English (Nordic languages are a plus) Able to balance short-term delivery needs with long-term perspectives. Nice to Have Previous experience tax authorities assignments Start date: 15.04.2026 End date: 14.07.2026 Location: Greater Copenhagen Area Workload: 100% Note: Rate expectations aligned with mid-market levels

Emagine
København

Platform Framework Developer

Assignment Overview We are looking for an experienced external consultant developer to join our Platform Framework team and contribute to the Investor Uplift program. The assignment focuses on strengthening and accelerating delivery of our shared platform capabilities—UI components built using the React Aria library, accessibility, charts built with Highcharts, Motion-powered animations, navigation, and overall developer experience—that are used across multiple feature teams delivering the new Investor experience. The consultants will work closely with internal engineers, designers, and feature teams to ensure platform quality, scalability, and adoption across the organization. This is a hands-on development role with strong engineering excellence, reusable components, automated testing, and cross-team enablement. Main Responsibilities Design, implement, and maintain reusable platform and UI framework components, leveraging React Aria for accessibility-first component behavior. Contribute to uplifting our Platform, including navigation, page transitions, charts (using Highcharts), and shared UI patterns. Improve accessibility, usability, and consistency across platform components, with accessibility built in by design. Identify, fix, and prevent platform-level defects, including performance and integration issues across consuming teams. Ensure high quality through automated testing, using Playwright for end-to-end testing and React Testing Library for component-level tests. Collaborate closely with feature teams consuming the framework. Engage with UX and design counterparts. Coordinate with platform and product stakeholders. Document component APIs and use Storybook to showcase component variants and states. Participate in sprint planning, demos, and technical alignment forums. Key Requirements Strong experience as a frontend or full stack developer in large-scale web platforms. Proven experience building and maintaining component libraries or shared frameworks. Solid knowledge of modern TypeScript and component-based UI architectures. Hands-on experience with automated testing, including Playwright and React Testing Library. Experience working in complex, multi-team environments where platform code is consumed by many teams. Strong focus on code quality, reusability, testability, and maintainability. Comfortable collaborating in agile teams and contributing to shared technical standards. Nice to Have Experience with React Aria or other accessibility-focused UI libraries. Experience with charts, data visualization, or financial UI components, especially using Highcharts. Experience improving accessibility (WCAG) and cross-device responsiveness. Familiarity with large enterprise platforms or regulated environments. Experience supporting developer experience (DX) through tooling, documentation, or APIs. Hands-on experience with GitHub Copilot and AI agents. Start date: As soon as possible Duration: 6 months Workload: Fulltime Location: onsite min. 4 days per week and 1 day remote